HCS Consulting - Helping PT Practices Thrive
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"I wanted to let you know how valuable the PT Benchmark reports and the process has been for my business and me. I have been able to fill a few important holes in my systems because we went through this process.

I now have objective data to use in negotiations with vendors and employees. And an unexpected benefit has been that I have used the results to help train my managers about the importance of gathering data, measuring systems and then using that data to manage those systems. We as a profession and as practice owners need this data to become more efficient and effective."

Jeffrey W. Hathaway, PT
PRO-Active Physical Therapy

The Importance of Benchmarking

Bain & Company Management Tools & Trends 2009 Report

  • 12 surveys over the last 16 years with 9,933 respondents from more than 70 countries
  • 2009 had 1,430 completed surveys
  • Benchmarking compares processes and performance with internal and external benchmarks. Companies incorporate identified best practices to meet improvement targets.
  • Globally 87% of polled executives report using benchmarking to improve their companies
  • Benchmarking is the #1 management tool used by companies that report satisfaction with their financial performance
  • Organizations that are satisfied with their financial performance use several tools more than those who are not satisfied:Benchmarking, Strategic Planning & Balanced Scorecard are the top three
  • Tools such as Benchmark, Strategic Planning and Mission and Vision Statements are heavily used regardless of the economic cycle
  • The top three most used management tools in North America are Benchmarking, Strategic Planning, and Mission and Vision Statements
  • For the first time since 1997 Benchmarking passed Strategic Planning as the most used tool
Contact Information:
Office Phone: 951.273.7748
Email: CFelder@HCSConsulting.com